Nicole Johnson has been in the default mortgage servicing industry since 2001. Nicole has worked for several major lenders and is knowledgeable of judicial and non-judicial foreclosures for several states which include Ohio, Kentucky, Indiana, North Carolina, Georgia, Mississippi, Tennessee, Alabama and Florida. Nicole is responsible for managing the firms Accounts Receivable group, oversight of the vendor responsible for invoicing and she serves as a Liaison between Business Units. In addition, Ms. Johnson ensures that timelines are met so our clients, and their investors’ losses are kept at a minimum. Her commitment to the firm’s core values and the overall process reinforces that the billing team resolves any invoice inquiries for our clients as well as communicates, addresses, and implements process improvements.